Delivery.
Your order will be shipped using Royal Mail. Standard delivery is their second class tracked service. Where items have been sent directly from the manufacturer, a different delivery method may be used.
Orders under £60 - £4.99 (Isles & Highlands, surcharges apply and will be notified once an order has been placed)
Orders over £60 - Free (Isles & Highlands, surcharges apply and will be notified once an order has been placed.
- Stock items will be dispatched within 24 hours (business days). Some items may come directly from the manufacturer where delivery may take a little longer, but we pride ourselves for our quick response times and will do our best to get all items to you within 3~5 business days if possible, although the majority of orders do arrive much sooner. Please see below and terms and conditions for full information
- Any liability for non-delivery of your order shall be limited to replacing the goods within a reasonable time and we cannot be held responsible for any delays or items lost in transit.
- Notification of goods received damaged or incomplete must be made to us within 24 hours of delivery.
- Notification of non-delivery must be made within 5 days of order being placed.
- If you supply us an incorrect or incomplete delivery address that means we are unable to arrange collection from us or delivery, we may treat the order as cancelled.
- Where orders have been dispatched by us and incorrect/incomplete delivery details result in a non-delivery and the order being returned to our premises, we will refund the price of your order but shall be entitled to keep the amount you paid for delivery, plus any return carrier charges we may be liable for.
- We use your mobile number and/or email address (provided by you) to enable Royal Mail or an alternative courier to send you delivery notifications, or in the event they need to contact you regarding delivery of your order.